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Power Automate and Power Apps

Get more from your Microsoft workflows.

Improve internal workflows in the Microsoft environment your team already uses.

Power Automate and Power Apps - illustrative solution concept, not a client project
Project valueQuoted to scopeNo payment before scope agreement
DeliveryAgreed with your quoteScoped after discovery; after brief, access and approvals
Your first milestoneWalk through one real taskA useful review point before the next stage

The exception is part of the workflow

Inputs mapped deliberately

Improve internal workflows in the Microsoft environment your team already uses.

Failures routed to a person

A successful demo is not enough. We plan retries, duplicate handling, missing data and ownership so the workflow does not silently fail when the input changes.

A maintainable workflow handover

Operating notes and alerts help your team follow the workflow and handle exceptions.

In our clients’ words.

“ICM did a great job, on time and within specified budget.”

“Not only is this team of skilled professionals overqualified for any web and design project, they have exceptional levels of service.”

“The website turned out amazing and exceeded our expectations.”

  • La Quinta
  • Candlewood Suites
  • Holiday Inn
  • Mitsubishi
  • Siddiqsons Industries
  • Aruba Networks
  • Atlassian
  • Catawiki
  • Cloudinary
  • Fitbit
  • Schoology
  • TaxSlayer
  • Toyota
  • BigCommerce
  • Instructure
  • (ISC)²
  • NETGEAR
  • Okta
  • Wise

WHAT YOU RECEIVE

Your Power Automate and Power Apps project, clearly defined.

Teams repeating the same handoffs between forms, spreadsheets, inboxes and business applications.

01

Workflow or app design

Describe the trigger, each decision and the expected output, with clear approval boundaries. Exceptions are routed to a named owner instead of repeatedly retrying a business action without oversight.

02

Microsoft data connections

Agree the supported endpoints, authentication method, fields and trigger behavior. Test a normal run and representative failures, and document credentials ownership, usage limits and recovery without exposing secrets in logs.

03

Permissions and handover

Set out who may view, change and approve the relevant records. Test representative authorized and unauthorized accounts, and document administrator ownership rather than sharing one unrestricted login.

Scope and requirements

Tenant access and applicable Microsoft licenses are customer dependencies.

Any additional work is scoped and priced for your approval.

THE DELIVERY PATH

From your brief to the finished work.

Follow the preparation, review and delivery stages for this service.

01

Walk through one real task

Show the trigger, the tools, the fields and the intended result.

02

Agree the workflow map

Review each action, approval and exception before configuration.

03

Test real scenarios

Check normal input, duplicates, invalid data and provider failures.

04

Hand over the controls

Receive operating notes, credentials ownership guidance and an alerting plan.

A FEW THINGS WORTH KNOWING

Questions before
you start?

Ask the team ↗
What is included?

Includes Workflow or app design, Microsoft data connections and Permissions and handover. Tenant access and applicable Microsoft licenses are customer dependencies.

Must we change all our software?

Usually not. We first check the APIs and connectors available for your existing tools, then identify any real limitations.

What if a tool or API changes?

The handover explains monitoring and recovery. Ongoing maintenance is a separate service unless included in your scope.

Are automation-platform subscriptions included?

No, unless expressly listed. Task volume, premium connectors and self-hosting requirements affect ongoing costs.

YOUR NEXT LEAP STARTS HERE

Ready to put Power Automate and Power Apps to work?

Share the change you want to make. We will help turn it into a clear, practical project.

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