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AI receptionist setup

Give incoming callers a useful first response.

Help callers get answers, leave useful details or reach the right person when your team cannot pick up. One inbound call flow connects approved FAQs and lead capture with one supported booking or CRM integration.

See the deliverables, total price and estimated delivery below.

AI receptionist setup - illustrative solution concept, not a client project
Start today with
USD 198
Total costUSD 99020% upfront: USD 198 · After approval: USD 792
Estimated delivery5-10 business days; after brief, access and approvals
Your first milestoneMap real enquiriesA useful review point before the next stage

Useful answers and a clear route to your team.

Clear escalation rules

Capture routine inbound enquiries after hours and give callers a clear route to your team.

Booking-aware conversations

We map what happens when the caller needs an answer, an appointment, a transfer or help the assistant cannot provide. Escalation is part of the design from the start.

Test calls before launch

Test calls check the agreed answers, capture fields and transfer routes.

In our clients’ words.

“An excellent value at an excellent rate.”

“I believe the website speaks volumes as to the quality of work ICM can produce.”

“This is my second time working with these guys and they know what they are doing.”

  • La Quinta
  • Candlewood Suites
  • Holiday Inn
  • Mitsubishi
  • Siddiqsons Industries
  • Aruba Networks
  • Atlassian
  • Catawiki
  • Cloudinary
  • Fitbit
  • Schoology
  • TaxSlayer
  • Toyota
  • BigCommerce
  • Instructure
  • (ISC)²
  • NETGEAR
  • Okta
  • Wise

WHAT YOU RECEIVE

Your AI receptionist setup project, clearly defined.

Service businesses with repeatable incoming enquiries and a clear booking or handoff process.

01

One inbound call flow

One defined inbound journey covering the approved questions, lead capture and transfer rules. More departments or materially different journeys require an expanded scope.

02

FAQ and lead capture

Prepare the supplied business answers and the exact fields needed for a useful lead. Unsupported questions follow the agreed human-handoff route.

03

One booking or CRM integration

Connect one supported scheduling or CRM destination with approved credentials. Provider plan restrictions and usage charges are checked first.

Scope and requirements

Phone number, carrier and AI usage charges are separate; human escalation is required.

Any additional work is scoped and priced for your approval.

THE DELIVERY PATH

From your brief to the finished work.

Follow the preparation, review and delivery stages for this service.

01

Map real enquiries

Provide business hours, FAQs, booking rules and the person or queue for escalations.

02

Shape the conversation

Review the script, tone, pronunciations and handoff behavior.

03

Connect and test

Run test calls through the booking, lead capture and transfer paths.

04

Launch and review

Agree monitoring responsibility, usage charges and an initial tuning window.

A FEW THINGS WORTH KNOWING

Questions before
you start?

Ask the team ↗
What is included?

Includes One inbound call flow, FAQ and lead capture and One booking or CRM integration. Phone number, carrier and AI usage charges are separate; human escalation is required.

Will a human be available when needed?

We configure the transfer or follow-up route you provide. Your team controls the staffing and availability behind that route.

Are phone numbers and call minutes included?

Provider subscriptions, numbers, minutes and model usage are separate unless the package explicitly includes an allowance.

Can the system make outbound calls?

Only an expressly scoped workflow with the required consent, opt-out rules and jurisdiction-specific review. This offer is not unrestricted robocalling.

YOUR NEXT LEAP STARTS HERE

Ready to put AI receptionist setup to work?

Your package includes a defined scope and delivery schedule. Share your brief to get started.

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